Matthew Brauer-Marzio

Matthew Brauer-Marzio is a seasoned professional with extensive experience in customer success management and account oversight. Currently serving as Senior Customer Success Manager at Smarsh, Matthew manages significant corporate accounts and complex broker-dealer configurations, consistently demonstrating strategic excellence and achieving high revenue retention rates. Previous roles include leadership positions in customer success at Smarsh, where Matthew maintained a diverse client portfolio and contributed to team development. Prior experience includes customer support management at PrimaBlock, a manufacturing technician role at Intel Corporation, and various sales leadership positions at Comcast, Vector Marketing, and GameStop, showcasing strong sales performance and customer service expertise. Matthew holds a Bachelor of Arts in Digital Arts from the University of Oregon and a Project Management certificate from Portland State University.