Marissa Hardy

Marissa Hardy is a seasoned professional in customer success and partner management with extensive experience in enhancing client relationships and driving engagement. Currently serving as a Senior Customer Success Manager at Smart Communications since January 2021, Marissa previously held the position of Partner Success Manager at Axcient, managing partner relationships and fostering advocacy from June 2018 to January 2021. Marissa's expertise includes retention, renewals, adoption, and collaboration with internal teams to enhance the partner experience. Prior roles include Customer Success Manager at Crownpeak, Detail Marketing Manager at D4C Dental Brands, and Sales Coordinator at Marriott International. Marissa holds a Bachelor of Arts in Communication Studies from The University of Georgia.