Ryan Todd

Ryan Todd is a seasoned professional with extensive experience in network management and service ownership. Currently serving as the Service Ownership Manager (Networks) at Smart DCC since December 2018, Ryan Todd acts as the point of contact and Subject Matter Expert for Network Management, ensuring comprehensive accountability for performance processes and collaborating with Customer Relationship teams to drive actionable outcomes. Prior to this role, Ryan Todd worked as a Change Manager, overseeing changes within the Smart Metering Infrastructure, prioritizing change requests, and communicating with stakeholders. Ryan Todd's earlier experience includes a position as a Service Desk Analyst at Capita, where technical support was provided to users, as well as roles at Asda and G4S, contributing to skills in customer service and event management.