Whitney Chiona

Service Desk Analyst at Smart DCC

Whitney Chiona is an experienced professional currently serving as a Reporting Analyst at ManpowerGroup since November 2021 and as a Service Desk Analyst at Smart DCC since October 2019. Responsibilities at Smart DCC include testing, task allocation, and resolving incidents related to application software and hardware, along with client communication and support coordination. Prior experience includes roles as a Customer Service Assistant at Co-op Insurance, a Customer Service Representative at Convergys supporting HSBC, a Store Associate at Tesco PLC, a Checkout Operator at B&Q, and a Waitress at Manchester United. Whitney's educational background includes studies in Business Administration and Management at The University of Salford and The University of Bolton, along with coursework at Aquinas College and Salford City College Group.

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