Adrien Seret is a skilled professional with extensive experience in customer success and client services management. Currently serving as the Manager of the Customer Success team at Smart Global Governance since March 2023, Adrien previously held roles including Consultant - Client Services Operations Manager at LiveSmart and Customer Success Manager at Acast. At Acast, responsibilities included technical and customer support, onboarding podcasters, and implementing NPS initiatives. Prior experience includes overseeing customer experience at UNIQLO EUROPE LTD and serving in supervisory roles at Sitel. Adrien holds a Bachelor of Technology in sales management from GPEI in France.
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