Mark Hammer is an experienced software test analyst with a strong background in quality assurance and automation, currently working at Smart Resources for the Department of Elections since November 2018. Previous roles include quality assurance engineer at Acuity ELM® and quality assurance analyst at AgilQuest, where Mark contributed to agile processes and automated testing. With a foundational career in technical support and operations, spanning various positions at companies like IBS Club Management Software and Windstream Communications, Mark possesses expertise in test case writing, SQL data management, and leading test sprints. Educational qualifications include a Bachelor of Science in Digital Entertainment and Game Design and an Associate of Applied Science in Multimedia and Information Technology, both from ITT Technical Institute.
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