Greg Gotham

Greg Gotham has extensive experience in sales, client engagement, and customer experience, currently serving at Smart Software Solutions, Inc. since March 2016, where leadership in national strategy has resulted in significant improvements in customer experience, sales, and lead conversion rates. Prior to this role, Greg Gotham was with Zacoustic, where an innovative customer experience software was successfully launched with international reach. At Dell Inc., from 2000 to 2013, Greg Gotham held the position of Director of Customer Experience, focusing on customer advocacy and engagement while managing international call center strategies. Greg Gotham holds a Bachelor's degree in Business Administration and Management from Michigan State University and an MBA in Global Management from St. Edward's University.