Mounia Kechtam

Mounia Kechtam is an experienced professional in customer success and service, currently serving as Customer Success Manager at Smartbox.ai since May 2022, after progressing from the role of Customer Success Executive. Previous experience includes roles as Customer Service Executive at Centaur Media Plc and Capacity Media, as well as Customer Service Executive at Infopro Digital and TrackBack. Mounia also held a position as Account Executive at LoopMe, managing campaigns for the MENA and French markets while working with various buying metrics. Early in the career, Mounia worked as a Marketing Assistant at Groupama. Mounia holds a Master's degree in International Business from Cardiff University and a Bachelor's degree from the University of Montpellier.