laurie cier

Laurie Cier is a Technical Support Analyst with experience at Smartcare since January 2018 and previously at Goodwill of Southern Nevada from June 2016 to June 2017. At Goodwill, Laurie performed troubleshooting and resolution for hardware and software issues, supported remote staff with retail POS systems, maintained an organized Service Desk, set up new users and desktop configurations, served as an Office 365 Administrator, and created a comprehensive library of One Note Articles for departmental use.