Desiree Cuaresma

Desiree Cuaresma has extensive experience in customer service and retail management, holding multiple positions since 2002. Currently a Customer Service Representative at SmartCredit® since May 2021, previous roles include Customer Service Representative at Check Into Cash and various positions at JCPenney, where responsibilities involved driving sales, managing operations, and training staff. Notable leadership positions include Assistant Manager at New York & Company and rue21, focusing on talent recruitment and sales execution. Desiree served as Store Manager at Marc Ecko Enterprises, promoting to District Trainer to enhance store performance in California and Nevada. Early career experience includes an Assistant Manager position at Justice, emphasizing training and sales tactics. Desiree continues education at Citrus College and has attended Mt. San Antonio College.