Jacek Kaczmarski

Jacek Kaczmarski is a User Support Leader at smartpatient since May 2020, with extensive experience in team management and customer support across various sectors. Previously, Jacek served as a Team Manager at Sitel from June 2014 to April 2020, overseeing large, multi-language teams and implementing strategies to improve quality and productivity. Jacek's background includes roles in leading e-commerce and electronics companies, with a focus on enhancing team performance and client communication. Jacek began the professional journey as a Customer Service Specialist and has held various positions since 2012, demonstrating a strong foundation in customer service and operations. Academically, Jacek holds a Master's degree in German Studies and a Bachelor's degree in Philology from the University of Warsaw, complemented by a program in Stenography and Foreign Languages.