Ana Cristina Calvo

Ana Cristina Calvo is an experienced professional in order operations and customer management, currently serving as Manager of Order Operations at Smartsheet since May 2022, and previously held multiple roles within the same company, including Team Lead Order Operations Specialist and Deal Operations Specialist. Prior experience includes a role as Sourcing to Pay Buying Analyst at 3M and several positions at Thomson Reuters from October 2012 to November 2021, such as Order Management and AR Credit and Returns, where significant improvements in customer satisfaction and order management were achieved. Earlier professional roles include work at The Catamaran Company and ACE Global Contact Centers INC., focusing on accounts payable and billing dispute resolution. Ana Cristina Calvo holds degrees in Comunicación en Mercadeo and Relaciones públicas, publicidad y comunicación aplicada from Universidad Latina de Costa Rica and completed an English program at McFatter Technical College.