Richard van de Winkel has extensive experience in the automotive service industry, currently serving as a Service Adviseur at Smeets-Autogroep Mercedes-Benz since May 2014, and previously held the same role at EMA Automobielgroep from May 2006 to May 2014. Responsibilities include managing customer interactions, planning and coordinating work, troubleshooting issues, invoicing, and handling parts inventory. Richard's educational background includes studies at Fontys University of Applied Sciences, the Autobanche & Mobiliteit program at ROC Eindhoven with an MBO Niveau 4 degree, and a focus on Electro techniek at MTS from 1999 to 2002.
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