Francisca Paz Cruz Donoso

Francisca Paz Cruz Donoso is an experienced Scrum Master and project manager with a strong background in overseeing compliance with contract scopes and managing Scrum processes in various projects. Currently working at Smith as a Scrum Master for YANBAL and DOTERRA, Francisca leads teams of 30-40 and 5 individuals respectively, while also handling project management responsibilities such as time control and reporting. Previous roles include Technical Account Manager and Commerce Analyst, showcasing expertise in team communication, risk monitoring, and project life cycle management. Additionally, Francisca has held leadership positions at IBM and provided customer service and sales support in earlier roles, demonstrating a diverse skill set in administration, finance, and e-commerce. Francisca holds multiple degrees from Universidad Tecnológica de Chile, INACAP, and has enhanced English proficiency through advanced courses.