Jon Harrison is a seasoned technical support engineer with a robust background in telecommunications and IT management. Currently at Smith Douglas Homes, Jon manages telecommunications services across multiple sales offices, utilizing Verizon One Talk systems. Prior experience includes roles as a client account manager at Vatic Outsourcing and an IT contractor at The Honey Baked Ham Company, focusing on system upgrades. Jon's extensive tenure at Robert W. Woodruff Arts Center includes positions as IT Support Manager, IT Infrastructure/Support Manager, Systems Analyst, Lead Support Specialist, and Telecommunications Analyst, demonstrating expertise in infrastructure management, customer service, and cost-saving initiatives. Jon holds a Master of Network and Communications Management from Keller Graduate School of Management and a Bachelor of Business Administration from Columbia College.
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