Karla Aravena

Karla Aravena is a seasoned professional with extensive experience in customer service and management roles across various industries. Currently serving as Parts Sales Manager at SMT GB since June 2021, previous positions include Galley Aftermarket Customer Service & Spares Manager at Collins Aerospace and Head of SME Technical Services at TalkTalk Business. Karla has demonstrated expertise in strategic planning, staff management, and performance optimization in multiple settings, including overseeing technical support and service operations at Nildram Ltd, Camden Motors Ltd, EDS Group, Cision UK, Merchants, and Ionica. With a proven track record in delivering high levels of customer satisfaction and managing service delivery, Karla has consistently contributed to the success and efficiency of the organizations served.