Matthew Sprott

Matthew Sprott is a seasoned professional with extensive experience in customer service and project management. Currently serving as a Customer Success Project Manager at SMT GB since August 2023, Matthew has previously held roles at Amazon UK as a T.O.C. Shift Leader and SDS Team Manager from July 2016 to March 2023, and at EvoEnergy as a Customer Service and IT Manager from June 2014 to July 2016. Matthew's background includes managing stakeholder relationships at E.ON UK and overseeing campaign implementation and team development in various customer service roles. A graduate of Coventry University with a Bachelor's Degree in Psychology, Matthew has demonstrated a consistent focus on improving customer service processes and team performance throughout a versatile career.