Erica Nunez, M.Ed

Erica Nunez, M.Ed, currently serves as a Customer Success Manager and Customer Success Onboarding Manager at Snap! Mobile, where responsibilities include managing the onboarding process for new customers and collaborating with cross-functional teams to enhance customer experience. Prior experience at Fort Bend ISD involved developing Individualized Education Plans as a Department Head and Reading Interventionist, along with engaging in professional development and training for educators. Additional roles include Special Education Paraprofessional at Fort Bend ISD and Indian Prairie School District 204, as well as management positions in retail at Things Remembered and Walgreens. Erica holds a Master of Education in Curriculum and Instruction from National Louis University, a Bachelor of Science in Health Care Administration from the University of Phoenix, and an Associate of Arts from College of DuPage, alongside certifications in Salesforce Sales Operations.