Nicole Daniels

Nicole Daniels has a diverse work experience in various industries. Nicole started their career at ADP in 2012 as a Client Relationship Specialist and worked there until 2016. Nicole then joined Citi as a Top Tier/Elite Client Services Specialist from 2016 to 2020.

In 2020, Nicole joined By Night Studios as an Editor/Contributing Writer/Copy Editor, where they assisted with copy editing and contributed as a writer for a recent release.

Later in 2020, they joined Snow Commerce, Inc. as a Customer Service Specialist, before being promoted to the role of E-Commerce Customer Success Manager. In this role, they successfully implemented a new Customer Success Management platform and tools, managed the creation of a training program, and implemented new processes across the company. Currently, they serve as the Operations Manager at Snow Commerce, where they lead a team in delivering exceptional vendor communication, order facilitation, and reverse logistics services while constantly optimizing processes to ensure seamless E-Commerce platform performance.

Nicole Daniels began their education journey in 2006 at Northern Kentucky University, where they pursued a Bachelor of Arts degree in Geography and History. Nicole completed this program in 2014, indicating a duration of 8 years.

In 2018, Nicole went on to earn a Master of Business Administration (MBA) degree from the same institution. This advanced degree specialized in Organizational Leadership and Marketing, with a completion year of 2020, lasting 2 years.

Overall, Nicole Daniels has a solid educational background, with a Bachelor's degree in Geography and History and a Master's degree in Organizational Leadership and Marketing, both obtained from Northern Kentucky University.