Emina Barakovic is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at SOCi, Inc. since January 2022. In this role, Emina contributes to the development of long-term customer relationships by focusing on strategic, operational, and measurable goals tailored to each client's business objectives, significantly impacting enterprise digital marketing growth. Prior to SOCi, Emina held multiple positions at Podium from July 2019 to January 2022, including Customer Success Director for Strategic Accounts and Senior Customer Success Manager. Emina began the journey in customer success at Canopy from October 2018 to July 2019, ensuring clients derived substantial value from the software solutions. Emina holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Utah Valley University, earned between 2020 and 2021.
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