Tina Kline

Tina Kline is a Senior Program Manager at SoFi since July 2021, specializing in Chargebacks & Disputes Services with a focus on client configuration, service onboarding, vendor management, sprint planning, release management, project management, and process improvements. Previously, Tina held various roles, including Manager of Technical Success at NICE, where support was provided to Technical Account Management and the Customer Operations Team. Experience also includes a stint as Senior Manager of Service Delivery at Insight, and multiple positions at NetJets, including Manager of Service Delivery and IT Infrastructure Project Manager, where key responsibilities related to service desk operations and Microsoft Office 365 implementation were handled. Tina began the career as Lead Systems Analyst at Gap, coordinating programs for Gap Online and managing service desk teams. Academically, Tina Kline holds an Associate degree in Management Information Systems from Columbus State Community College and additional education from Franklin University.