Janeth Jacobo

Janeth Jacobo has a diverse work experience. Janeth began their career in 2011 as an Encuestador at TKM Customer Solutions, where they conducted inbound surveys on political opinion and market studies. In 2012, they joined B-Connect as an Analista de Calidad and Comunicador de Cuentas Especiales. In this role, they verified that sales met quality standards, reviewed the correct filing of sales incidents, and improved areas of opportunity detected by the quality area. In 2020, they joined Principal M\u00e9xico as an Analista Operaciones y Tr\u00e1mites, where they validated documents and complete files of individuals, companies, and trusts, and validated restricted lists. Currently, they are working as a Customer Experience at Sof\u00eda.

Janeth Jacobo obtained a Licenciatura en Administración from the Universidad Autónoma Metropolitana in 2018. Additionally, they have obtained 10 certifications from LinkedIn between August and October 2021, including Cómo cultivar una mentalidad de crecimiento, Del victimismo a la acción: Asume el control, Liderazgo con inteligencia emocional, Liderazgo creativo, Innovación en la empresa, Cómo aprender del fracaso, Cómo aumentar la resiliencia, Cómo crear una cultura de la responsabilidad, Cómo evitar el burnout, and Cómo generar confianza.