Vy Mai

Vy Mai currently serves as the Assistant Sales Manager - Corporate at Sofitel Legend Metropole Hanoi since October 2022, after previously holding the position of Reservations Agent. Prior experience includes a role as a Front Office Intern at Belvedere Swiss Quality Hotel, where collaboration with a multinational team enhanced customer service, and managing room availability was crucial to avoiding overbooking. Previous internships at W Hotels and César Ritz Colleges Switzerland provided exposure to food and beverage service, where Vy Mai honed skills in maintaining high quality service standards and managing customer orders under pressure. Vy Mai holds a Bachelor of Arts in Hospitality Business Management from both Washington State University and César Ritz Colleges Switzerland.