Christian Carrillo

Christian Carrillo is a skilled ServiceNow Developer currently employed at SOFtact Solutions, LLC since March 2024. Previous experience includes serving as an Enterprise Asset Manager at Jacobs, where responsibilities involved integrating financial, contractual, and inventory functions to support material purchases and equipment replacement, and collaborating with government entities for asset management. At Alcala Consulting Inc, Christian worked as a Help Desk/Field Technician, administering Veeam backup servers and managing Azure AD and Active Directory domains. Participation in the ServiceNow NextGen SkillBridge Program provided foundational training in IT Service Management and ServiceNow development. Christian's military background as an Executive Communications Technician and System Administrator in the United States Air Force highlighted expertise in providing IT support to high-profile personnel and managing a large user base. Academic credentials include a Bachelor of Science in Network Operations and Security from Western Governors University and an Associate's degree in Information Technology from Hillsborough Community College.