Olawunmi Kujore

Olawunmi Kujore is a seasoned customer success manager at Softcom Limited since May 2019, where responsibilities include ensuring exceptional customer service, swiftly addressing merchant inquiries, fostering customer engagement, and maintaining high levels of merchant satisfaction. Additionally, Olawunmi leads a team focused on friendly client interactions, collects and analyzes important performance metrics, and has been instrumental in recouping significant funds lost due to system errors. Previous roles include product specialist and data verification personnel, where contributions involved improving support processes, documenting data entry efforts, and ensuring quality assurance. A brief tenure as a technical specialist at Leitung Gate Limited further solidified Olawunmi's capabilities in managing communications and logistics.