Anna Kania

Anna Kania is a Key Account Manager at Softonic. Anna has over 2 years of experience in account management, with a focus on Central and Eastern Europe.

Anna began their career as an Account Manager at Alpega Group. During their time there, they were able to improve the retention rate of existing clients by 20%. Anna also oversaw the customer journey process, from initial inception and training to later renewal and renegotiation of service agreements.

In their role as an Account Manager, Anna delivered online presentations to educate and empower clients to achieve their business objectives by sharing their expertise on how to best utilize our software solution. Through engaging in an open dialog with clients and regular analysis of their performance, Anna was able to uncover their challenges and offer tailored advice paired with bespoke solutions to enable them to maximize their ROI.

In addition, Anna developed and executed upsell campaigns along with renegotiation strategies for upcoming renewals in order to maximize contract value while enhancing customer trust.

Anna's experience and success in account management has led their to their current role as a Key Account Manager at Softonic. In this role, they are responsible for managing key accounts and developing relationships with key stakeholders.

Anna Kania has a Bachelor's degree in Business and Finance from Dublin Business School. Anna also has a certification in Cool Hunting and Trend Forecasting from University of the Arts London. In addition, they have a certification in Management of Companies from Università Bocconi. Anna also has certifications from FutureLearn in Advertising and Creative Marketing, Creative Branding, and Social Media Marketing. Anna also has a certification from LinkedIn in B2B Marketing on LinkedIn and Project Management. Finally, they have a certification from ECDL Foundation in European Computer Driving Licence.

Their manager is Mark Brooks, Director of Sales. Some of their coworkers include Dominik Gurín - Partnership Account Manager, Yanet García - Media Sales Manager, and Jonathan Marrero - Jr. Pre-sales & Lead Generation.