Jenifer Boiani is a seasoned professional with extensive experience in content management, quality assurance, and customer service. Currently serving as a Content Manager at Softonic since November 2022, Jenifer has previously held roles at TikTok as a Global Partnership Quality Analyst and Quality Analyst, where responsibilities included managing stakeholder relationships and ensuring content quality across European markets. Jenifer's background also includes significant positions at Accenture, handling operations support and trust and safety content review, as well as earlier customer service roles in various establishments. With a Bachelor's degree in Marketing and Advertising from Universidade Metodista de São Paulo and additional studies in Marketing, Jenifer combines academic knowledge with practical expertise across diverse sectors.
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