Charles Whitmore

Charlie Whitmore is a seasoned professional with extensive expertise in Pega solutions and customer success across various industries, including healthcare, insurance, and financial services. Currently serving as Vice President of Customer Solutions for the SoftServe Hoverstate Business Unit since February 2023, Charlie collaborates with customers and internal sales teams to design optimal Pega solutions. Previously, as Vice President of Customer Success at Serendebyte Inc., Charlie played a key role in developing the sales organization and driving growth during the company's expansion as a Pega Venture Partner. Charlie's prior experience includes leadership roles at diverse organizations such as Rulesware, Pegasystems, and Ellie Mae, with a strong focus on architecture design, client relationship management, and cross-organizational collaboration.