Sonal D'Souza

Sonal D'Souza has over 20 years of experience in the technology sector, currently serving as the Director of Global Support at Software AG since October 2010, where responsibilities include optimizing end-to-end support to enhance customer experience. Prior to this role, Sonal held positions such as Senior Strategic Support Manager and Principal Consultant at Software AG following the acquisition of Data Foundations, Inc., where Sonal was Director and QA Lead from September 2004 to September 2010. Earlier career experience includes roles as a Business Consultant from 1993 to 2004. Sonal D'Souza holds a Bachelor's degree in Economics and Statistics from St. Xavier's College and an Advanced Diploma in Systems Management from N.I.I.T. Mumbai.