Karen Berrio Rufino

Karen Berrio Rufino is a skilled Software Factory Engineer currently working at Software Enterprise Services (SES) since August 2022, specializing in Human Capital Management. With a strong background in front-end development utilizing technologies such as AngularJS and SQL, Karen has demonstrated expertise in incident resolution and enhancing user experiences, leading to a significant reduction in ticket response times. Prior to SES, Karen contributed to various projects, including the development of the Ministry of Commerce, Industry, and Tourism of Colombia's website and the migration of Banco Pichincha’s web portals, resulting in improved system performance. In addition to technical roles, Karen has experience in project management and team leadership from roles at the Oficina Nacional de Procesos Electorales and has a solid educational foundation in systems engineering and front-end development, complemented by training in teaching English as a foreign language and human talent management.