Werner Heijstek

Senior Director at Software Improvement Group

Werner Heijstek has a diverse work experience spanning over several years. Werner started their career as a Quality Control Engineer at Cyco Software in 2002. Werner then worked as an Outbound Telesales Agent at T-Mobile before joining KPN Mobile as a Network Engineer. At KPN Mobile, they were responsible for mapping and documenting systems related to the Multimedia Message Services Center.

In 2007, Heijstek began their academic career at Leiden University, initially as a Visiting Researcher at Capgemini India. During this time, they collected metrics on software productivity. Werner later became a Lecturer and a Ph.D. Candidate/Promovendus at the university. Werner successfully defended their doctoral dissertation and published academic work in various journals and proceedings.

Heijstek also had research fellowships at Victoria University of Wellington, New Zealand, and the University of Haifa, Israel. These roles allowed him to collaborate with other research institutions and software development organizations.

In 2006, Heijstek worked as a Researcher at Capgemini, focusing on software metrics for custom software development projects. Werner also served as a Visiting Researcher at Capgemini India, where they collected metrics on software productivity.

Since 2012, Heijstek has been associated with Software Improvement Group (SIG). Werner began as a Management Consultant and gradually moved up the ranks to become a Senior Director. Werner has held various roles, including Principal Consultant, Senior Management Consultant, and Director Delivery. In these positions, they were responsible for leading project teams, providing advice on IT strategy, and driving internal development of innovative approaches.

Overall, Heijstek's work experience demonstrates their expertise in software development, IT strategy, project management, and academic research.

Werner Heijstek completed their Ph.D. in Empirical Software Engineering at Leiden University in 2012. Prior to that, they obtained their M.Sc. in ICT in Business from the same university in 2007. In terms of additional certifications, they acquired coaching skills from the Online Academy in June 2021.

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