Suzy Holmes

Suzy Holmes is a seasoned executive with extensive experience in customer success and organizational excellence across multiple technology and healthcare firms. Currently serving as Chief Customer Officer at Sohosquared since April 2022, Suzy previously held key roles at Smarsh as Director of Customer Experience and at Digital Reasoning as Senior Director of Organizational Excellence and Program Manager, where major contributions included developing AI-powered healthcare software and enhancing project management protocols. With a strong background in client advocacy and performance improvement, Suzy excelled in leadership positions at Shareable Ink Corporation, Orion Health, and Allscripts, driving initiatives that significantly improved operational efficiency and client satisfaction. Suzy holds an ABA in Business Administration from Craven Community College.