Ian Lee is a seasoned professional with extensive experience in customer service, insurance, and music promotion. Currently serving as a Loyalty Specialist at solarZero since June 2023, Ian's previous roles include Commercial Support Broker at Apex Insurance and Senior Consultant at Tower Insurance, where significant achievements included high customer retention rates and cross-selling initiatives. Ian also held positions such as Retention and On-boarding Specialist and Customer Care Consultant at Tower Insurance, focusing on customer needs and team support. In the freelance arena since 2009, Ian has promoted and booked bands, collaborating with numerous international artists. Ian holds a Master's in Communications, Digital Media and a Bachelor's in English and New Media Studies from Auckland University of Technology.
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