Jack Sorenson

Jack Sorenson is a customer service specialist at Solutran, where responsibilities include answering customer inquiries via phone, email, and live chat, as well as escalating priority issues to management. Previously, Jack held various roles including delivery driver at Roadie, handyman at Handy HQ, and driver for Uber and Ambustar, where patient transport was a key duty. Additional experience includes working as a prep chef at Saltwater Kitchen, a tier 2 product support agent for Turbotax at Concentrix, a cook at Texas Roadhouse, and a real-time analyst in a call center. Jack also has a background in IT technical support with Alorica Inc. and holds an Associate's Degree in Nursing from Spartanburg Community College.