Tristian Shaw is a skilled professional with diverse experience in IT support and graphic design. Currently serving as a Helpdesk - Level 2 at SolvIT, Inc. since April 2023, Tristian previously completed the ServiceNow NextGen Professionals Reskill program, gaining proficiency in IT Service Management and ServiceNow fundamentals. Tristian's background also includes roles as a Help Desk Analyst at HTC Global Services and a Graphic Design Artist during a freelance career, where expertise in design principles and client communication was applied. Educational qualifications include a Google UX Design specialization from Coursera and a certificate in Graphic Design & Film from the Detroit School For Digital Technology.
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