Kaz Arumugaiyer

Senior Customer Success Manager at Sonder

Kaz Arumugaiyer has a diverse work experience spanning multiple industries. Kaz is currently working as a Senior Customer Success Manager at Sonder, a position they have held since April 2023.

From June 2021 to March 2023, Kaz worked as the ANZ Team Lead, Customer Success at Darktrace. In this role, they managed a portfolio of existing Darktrace customers, ensuring they were getting the most out of their Darktrace deployment. Kaz also handled client escalations and collaborated with various teams within the company.

Prior to Darktrace, Kaz worked as a Strategic Partnerships Manager, Enterprise at Sonder from December 2019 to November 2020. Kaz was responsible for integrating Sonder services into corporate partners and developing strong partner relationships.

Before joining Sonder, Kaz held the position of Engagement Manager, Data Science & Analytics at Mu Sigma Inc. from July 2019 to December 2019. In this role, they delivered a great client experience in the area of decision sciences and solved client's business problems using analytics solutions.

Kaz also has experience at Oracle, where they held various roles. From June 2018 to June 2019, they worked as a Senior Consultant, Technology Cloud Business | APAC and from April 2017 to May 2018, they worked as a Solutions Consultant, Infrastructure and Platform Cloud | APAC. During their time at Oracle, they partnered with account and sales representatives, provided industry expertise, and developed solution strategies.

In addition to the above, Kaz has worked at Starcom as a Campaign Specialist, Programmatic from March 2015 to February 2016, BWM Dentsu as an Account Executive, Digital from April 2014 to September 2014, Umi Digital as an Intern, PR & Marketing from December 2013 to February 2014, and V. A Duselis & Co as a Cadet Accountant from May 2011 to October 2011.

Overall, Kaz Arumugaiyer has built a strong background in customer success, strategic partnerships, data analytics, and technology consulting throughout their career.

Kaz Arumugaiyer holds a Bachelor of Commerce (BCom) degree from Macquarie University. The exact start and end years of their education at Macquarie University are not provided. In addition to their degree, Kaz has obtained various certifications throughout their career. These include "PH211x: Improving Your Business Through a Culture of Health" from HarvardX (obtained in November 2020), "Ignite Sales Training - Oracle Sales Academy" from Oracle (obtained in February 2016), "Power Prospecting - Oracle Sales Academy" from Oracle (obtained in February 2016), "Bid Management - Google" from DoubleClick (obtained in May 2015), and "Working With Children Check" from Service NSW (obtained in December 2019).

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