Helena Schneigelberger

Helena Schneigelberger is an experienced professional with a strong background in after-sales service coordination and sales operations within the technology and entertainment sectors. Currently serving as an After Sales Service Coordinator and Sales Operations Specialist at Sony Interactive Entertainment since November 2021, Helena has been responsible for international project work related to the DOA portal and Salesforce tools, including training dealers, supporting internal B2B operations, and developing cost-reduction processes. Previous roles at Sony Interactive Entertainment include Credit Control Assistant and positions in customer service and logistics, demonstrating a comprehensive understanding of accounts reconciliation, customer interactions, and operational processes. Other notable experience includes a role at Hasbro focusing on customer service in the DACH region and a brief internship at Myanmar Partner eV. With a career spanning over a decade, Helena possesses a diverse skill set in sales administration, customer service, and process improvement.