Wendy R. Cleveland, MBA, CME, CCE, serves as Executive Vice President and Chief Operations Officer at Sound Credit Union since April 2018, overseeing financial results and enhancing employee and member engagement across various operational areas, including retail, digital services, payments, and human resources. Prior to this, Wendy held senior leadership roles at AltaOne Federal Credit Union from August 2003 to April 2018, focusing on lending, retail operations, and marketing. Wendy has a comprehensive educational background that includes an MBA from the University of Phoenix and certifications from prestigious institutions such as the University of Virginia, Cornell, and The Wharton School.
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