Steve Castor

Senior Manager Customer Support at SoundThinking (formerly ShotSpotter)

Steve Castor is a professional with extensive experience in various roles within the public safety and technology sectors. Currently serving as a Senior Manager Customer Support at SoundThinking, Steve has a background in technical support engineering, product ownership, business analysis, and software demonstrations. With a strong foundation in public safety communications from their time as a police officer and PSCC manager, Steve brings a unique perspective to their current role. Additionally, their experience as a product support specialist and online content moderator showcases their versatility and expertise in customer service and technology.

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