Cristina Dumitrascu

Cristina Dumitrascu has a diverse work experience spanning various roles in the field of information technology. Cristina is currently working as an Information Technology Administrator at Sourceability LLC since January 2021. Prior to this, they were a Technical Support Specialist at Quilter from October 2019 to November 2020, where they provided IT support through various channels.

Before their role at Quilter, Cristina worked at Convergys from August 2017 to July 2019 as an Escalation Manager, responsible for managing technical case escalations and delivering cases within SLA deadlines. Cristina also worked as a Technical Support Engineer at Convergys from August 2013 to August 2017, providing technical support for storage products and troubleshooting hardware and software.

Cristina gained experience in quality assurance at Intel Corporation from July 2012 to June 2013 as a QA-Black Box tester for the Thunderbolt development team. Cristina tested new devices and hosts for compatibility with various peripherals using Intel programs and technology.

Their earlier experience includes working as a Help Desk Technician at Unilever from March 2008 to June 2012, providing PC and client/server tech support and handling hardware maintenance and installations. Cristina also has experience in technical call center operations.

Cristina's career began in the Israel Defense Forces from September 2005 to October 2007, where they served as a Military IT Engineer. Cristina was responsible for training personnel, implementing computer systems, troubleshooting hardware, and providing onsite support for desktops, printers, and phones.

Overall, Cristina Dumitrascu has a strong background in information technology, with experience in technical support, escalation management, quality assurance, help desk support, and military IT engineering.

Cristina Dumitrascu attended Yitzhak Rabin High School from 1999 to 2001, where they pursued a degree in Computer Graphics and Design. Cristina then enrolled at Ort Igal-Alon High School from 2001 to 2005 and obtained a degree in Graphic Design.