Kevin Jiang is an experienced Pega Systems Analyst at South East Water since June 2011, responsible for monitoring the Pega Platform and related applications, as well as addressing any issues that arise. Previously, Kevin worked as a Desktop Support Analyst and Service Desk Analyst, providing second-level IT support and managing internal user calls. Before joining South East Water, Kevin served as a Commercial Support Coordinator at Draeger, where responsibilities included liaising with department managers to develop a Central Price System and offering systems support. Kevin holds a Master's degree in Information and Communication Technology Management from the University of South Australia and a Bachelor's degree in Computer Science from Shenyang Institute of Chemical Technology.
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