Nicola Higgins

Nicola Higgins has a vast experience in the water industry, working for Thames Water for over two decades in various roles such as Head of Extra Care, WOC's & Collectives, Head of Collections Strategy, and Head of Thames Water Property Searches. Nicola currently holds the position of Head of Commercial Development at South East Water UK, bringing their expertise in developing goals into specific service objectives, optimizing third party relationships, and improving customer satisfaction. Nicola has also held roles such as Sales & Marketing Manager, Channels and Communications Manager, Consumer Marketing Manager, Services Marketing Manager, and Marketing Communications Manager throughout their career.