Lee Nipon

Lee Nipon is an experienced Desktop Support Technician with a diverse background spanning over a decade in various technical roles. Current responsibilities include desktop support through various contracts since August 2011, with notable past positions at DecisionOne, Global Resources for Chase Bank, Net Vault, and South Seas Data, where expertise in troubleshooting, hardware repair, and customer service was developed. Proficient in desktop application software installation and configuration, with a strong track record of meeting service level agreements (SLA) and effectively managing support issues. Educational qualifications include certifications in A+, N+, MCP 2003, and MCSA 2003, along with an Associate Degree in Computer Engineering from the Pennsylvania Institute of Technology.