Steffen Hill has a diverse background in technical support and customer service, currently serving as a Help Desk Support Specialist at South Shore Bank since January 2023. Prior experience includes roles as an IS Helpdesk Analyst at Steward Health Care from March 2017 to November 2022 and as an IT Helpdesk Technician at InfraNet Solutions from October 2015 to January 2017, where responsibilities encompassed both phone support and onsite technical assistance. Earlier roles included Personal Computer Technician at PC House Calls and delivery-focused positions at Masciarelli Wine and Advantage Granite, where skills in troubleshooting, maintenance, and logistics were developed. Steffen Hill completed education at the American Career Institute-Braintree between 2012 and 2013.
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