Carolina Perez Cruz

Client Service Representative at Southeast Veterinary Neurology

• Provide excellent customer service

• Greet clients and their pets when they arrive

• Admitting and discharging patients

• Answering client phone calls

• Scheduling appointments

• Reviewing authorization, or estimate, forms with clients

• Taking deposits and processing final payments

• Managing the flow of the front lobby (clients and patients)

• General clerical duties

• Maintain cleanliness of the lobby and rooms


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