Scott Salonen

Scott Salonen is an experienced professional in customer experience and management, currently serving as the Manager of The Customer Experience Center at Southern Home Services since August 2020. Scott has held various leadership roles, including Supervisor of Sales and Customer Experience at Ecklers Industries, where responsibilities included managing a team of 70 agents. Previous roles include Senior Consultant at Gubagoo and Senior Operations Consultant at Infinity, as well as Brand Manager at Costa Del Mar, INC., where Scott focused on brand strategy and customer interactions. Additional experience includes managing client relationships at Dmeautomotive and overseeing operations at Healthfirst's Medicare Member Services. Early career achievements involved supervising sales at Adelphia Communications and technical support at Cingular Wireless. Scott holds a Bachelor's degree in Liberal Arts and Sciences from the University of Central Florida.