Karen Miller has extensive experience in customer accounts and team leadership, currently serving as Customer Accounts Manager and Income Team Leader at Southern Housing since December 2022. Prior roles include Income Team Leader and Income Officer at Optivo (November 2018 - December 2022), Welfare Benefits Advisor at mhs homes (October 2017 - November 2018), and Support at Home Coordinator at Age UK (April 2015 - September 2017), where responsibilities included managing staff and overseeing client needs. Additional experience includes work as a Family Intervention Programme Worker at KCA UK, Job Coach at Avanta, and Assistant Business Manager at MAXIMUS, with a focus on staff management and customer support. Educational background includes attendance at Thomas Tallis from 1983 to 1988.
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