Simon Hubbard is an experienced professional currently serving as the Customer Insights Manager at Sovereign Housing Association since April 2022. Prior to this role, Simon contributed as an Insight Manager for Global Marketing at HSBC from January 2018 to March 2022, where responsibilities included managing the Global Digital NPS programme. Previously, Simon was with Nationwide Building Society from June 2004 to December 2017, holding various roles including Research Manager for Mobile & Digital, focusing on customer experience through data analysis, and Planning & Controls Manager. Early career experience includes project management positions at Royal Mail, emphasizing cost control and systems accuracy. Simon holds a BSc in Geography from the University of Exeter, graduated in 1993.
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