William Graham

William Graham serves as the US Branch Operations Manager at Spa Electrics since August 2019. Prior to this role, William held the position of Senior Advisor at Apple from November 2012 to August 2019, where responsibilities included enhancing technical and procedural excellence for the Internal Tier 1 audience. William started a career in customer service as a Customer Service Representative at T-Mobile from June 2006 to November 2012, contributing to significant customer satisfaction achievements. William holds two Bachelor's degrees from Western Governors University, one in Business Management with a focus on Information Technology Management earned between 2017 and 2018, and another in Network Operations and Security obtained from 2010 to 2012.