Laura C. currently serves as the Customer Experience Manager at Spearline™ since March 2015, where responsibilities include managing key initiatives for SaaS excellence, facilitating effective onboarding and product adoption for Enterprise customers, and implementing strategic account management to uncover upsell opportunities. With a strong focus on customer lifecycle management, Laura C. ensures high satisfaction through direct engagement and support while collaborating with internal business stakeholders. Previous roles include Share Plan Analyst at Global Shares and Executive Office Administrator at BrePco Biopharma Ltd. Laura C. holds a B.A. in Mathematical Studies and Music from University College Cork, earned between 2004 and 2007.
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